Privacy Policy

Overview

This Privacy Policy describes how Shaye Carter Real Estate ("we," "us," or "our") collects, uses, and shares information when you visit movetosantacruz.com or contact us through any of our forms or channels. Your privacy matters, and we are committed to being transparent about how we handle your data.

Information We Collect

We collect information you provide directly, such as your name, email address, phone number, and property address when you fill out a contact form, request a home valuation, sign up for our newsletter, or book a consultation.

We also collect certain information automatically when you visit our site, including your IP address, browser type, pages visited, and time spent on the site. This information is used to improve the website experience and is not linked to your personal identity.

How We Use Your Information

We use the information you provide to respond to your inquiries, send you property information and market updates you have requested, deliver our monthly newsletter (if you have subscribed), and improve our services.

We will never sell your personal information to third parties. We do not share your contact details with other real estate agents, marketing companies, or data brokers.

Cookies and Analytics

Our website uses cookies and analytics tools to understand how visitors use the site. This helps us improve content and user experience. You can disable cookies in your browser settings at any time, though some features of the site may not function as intended if you do so.

Third-Party Services

We use third-party services including Lofty (CRM and appointment scheduling) and email marketing platforms to manage communications. These services have their own privacy policies and handle data in accordance with their terms. We only share the minimum information necessary for these services to function.

Email Communications

If you subscribe to our newsletter or request updates, you can unsubscribe at any time by clicking the unsubscribe link in any email we send, or by contacting us directly at [email protected]. We will remove you from our list promptly.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to request access to the personal information we hold about you, ask us to correct inaccurate information, or request that we delete your information. To make any of these requests, contact us at [email protected] or call (831) 604-2044.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "last updated" date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy, please reach out: